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FAQs

Q: How long from does it take for me to have my photos delivered?

 Email or call, we will simply establish when you need the photos taken. (next day, next week, etc.)

  Photos, in most cases, are ready same day if required or next day if more time is allotted for processing and editing.

    Video can take up to two days to process and edit depending on how much is needed to complete and personalize a larger project.

   We aim high and would rather work with you and take the time needed than have you walk away with a rushed, unsatisfactory product.  

Q:  How much will it cost to receive an exact quote?

 FREE! Just reach out to us with your idea or job ideas. We will make sure you know what we will be providing and how much it will be to complete. All it takes is one message and a couple follow up details and we will have an exact quote and a date and time lined up for you! That's all it takes.

Q:  What happens if it rains or snows on the day I requested?

 In New England we are blessed and cursed with fun, rapidly changing weather sometimes altering our plans. We keep a very close eye on conditions before your project's shoot date. If we see an issue with the conditions around the time scheduled, we provide ample notice to you and we are open to consider all options, including time/date changes and venue changes if a plan is "rained out". In just about every case we are able to stick to the schedule and find windows to capture everything without missing a beat! 

Q: Will the drone bother people in the area?

Usually when a drone is heard or seen in the sky, and the public is unaware as to who is operating it or why, it can raise all sorts of questions and provoke comments. It quite often can seem intrusive. However, when a drone is operated properly, it starts by making yourself known to everyone in the area as the pilot. When we operate in a public area, we arrive in a well marked vehicle, wear bright reflective or clearly marked vests or uniforms, signifying we are the ones conducting the flight. When you notify onlookers it not only is for safety reasons but for peace of mind both in the pilot and the public. All it takes is and a couple of short sentences explaining who you are and what you're doing to satisfy most people wondering. When properly displayed, drones quite often are a spectacle and raise good kinds of questions such as "how high can it go" and "where did you learn to fly". Pilots love answering those types of questions, so next time you see a drone in the air, know that in (almost) all cases it is for good reason and if you see the pilot, give them space while they are flying, but once they've safely landed ask away! We always bring spare batteries for first timers and demonstrations!

FAQs: Resources and Tips
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